Getting started with the RankRise app

Your first sign-in

Your first sign-in comes from an email invite. Its subject reads You’ve been added to your workspace on RankRise. The link in it works for 7 days.

1. Open the link in the email.
2. If the app asks for your name, type it and choose Continue. This is how your team sees you.
3. Choose a password of at least 8 characters. Type it twice, then choose Save password.
4. Your device may offer a passkey next. It lets you sign in with Touch ID, Windows Hello or your phone. Choose Add a passkey, or Skip for now.
5. Choose Open your workspace.

Sign in

Go to app.rankrise.com.au. Type your Email and Password, then choose Sign in.

You can also choose Sign in with a passkey if you added one. If your sign-in screen shows Continue with Google, you can use your Google account instead.

If you turned on two-factor authentication, the app then asks for a code. Type the 6-digit code from your authenticator app, or one of your recovery codes, and choose Verify.

If you forget your password

You can set a new password yourself, from the sign-in screen.

1. Choose Forgot your password? under the Sign in button.
2. Type your email and choose Send the link.
3. Open the email titled Set a new RankRise password. The link works once and expires in 30 minutes.
4. Type a new password twice, at least 8 characters. Choose Update password.

If your account uses two-factor authentication, the app also asks for a code from your authenticator app. A new password signs you in here and signs you out everywhere else.

No email?

The screen gives the same message whether or not the address has an account. So check you typed the email you were invited with, then ask for a new link.

A first look around

The menu on the left has 4 sections. On a phone, open it with the menu button, top left.

• Visibility. Where you show up on Google and in AI answers. It opens first. Under it are 2 views, Google and AI answers.
• Content. Your content plan, and the articles we write from it. Learning and Buying split it by the kind of search.
• Action plan. One list of things to do on your site, the most important first.
• Workspace settings. Your site details, brand voice, competitors, team, plan and connected apps.

A Viewer sees Visibility and Content only. The table under Add your team explains each level.

Your own details live on your account page. Click your name, top right, then Your profile. There you can change your password, add a passkey or turn on Two-factor authentication. The same menu sets the app to Light, Dark or System.

Add your team

Managers and the workspace owner can add people. Each person you add sees this workspace only.

1. Open Workspace settings, then User access.
2. Choose + Add user to this workspace.
3. Type their Email. Their name is optional.
4. Under What they can do, pick a level. It starts on Viewer.
5. Choose Send invite.

We email them a link that works for 7 days. The app also shows the link with a Copy link button. Some work email systems stop invites from arriving. If that happens, send them the link yourself.

What each level can do

Level	What they can do
Viewer	Read the content plan and the articles, and comment on them. They can’t change anything.
Editor	Read the content plan and the articles, and change the articles themselves.
Manager	Change the articles, and add or remove people on this workspace.

You can’t give anyone more access than you have yourself. To change someone’s level later, open the menu in their Access column.

Keep the list tidy

• invite sent means they haven’t joined yet. Choose Cancel to withdraw the invite.
• not set up yet means they opened the invite but never set a password. Choose Send a new link.
• Remove takes someone off this workspace.

The owner’s row reads owns it, and it can’t be removed.